Reginal Fsw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jackson, Missouri

W2 never received

I am needing a copy of my w2. When I tried to log into Zenefits it says the company doesn't use you all anymore. Will not allow me to log in.
View full review
Tammie S Rtn

Fraud

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was trying to get my W2 from 2023 and I was instructed in the chat that I had to pay $1.00 refundable to get it. The IRS requires us to be able to get our W2s free. I thought okay $1.00 refundable thats ok. But then when I got a fraud protection from my credit card company that they charged me $46.00. What the heck, $46.00 to get my W2, are you kidding me!!!
View full review
Loss:
$46

Preferred solution: Full refund

User's recommendation: Do not deal with this company they or who they have working for them is fraudulent

Anonymous
map-marker Denver, Colorado

You could die from Stress Dealing with these People

I have never been so frustrated in dealing with these people. I will see if my employer can switch me to an organization that can read. I have submitted my paperwork and still nothing has taken place. Not only you could die from the stress you could be broke while in the process, even though they have your money from which is.
View full review

User's recommendation: don't use this

Travis R Dpc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst Company I have ever seen

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No way to get in touch with customer service without signing in. I have never seen anything like it.
View full review
Loss:
$5000
Cons:
  • Everything about this company is a con

Preferred solution: Access to my data

User's recommendation: Stay Away

Sara E Kjl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Unbelievable LACK OF CUSTOMER SERVICE!!!!

Dear Melissa Murphy at Zenefits: I am trying EVERY WAY POSSIBLE TO GET INTO MY ACCOUNT!!! Where is customer service??? Does it exist??? This is not a review but reviews will follow if someone from zenefits does not start working w me. Sara Evans, DMD Northwest Family Dental
View full review
Loss:
$20000
Pros:
  • No pros
Cons:
  • No service

Preferred solution: II NEED ACCESS TO MY ACCOUNT AND I NEED ZENEFITS TO PAY OR HAND-over the taxes that i paid!!!

User's recommendation: Don’t switch/walk away from this payroll service…. RUN AWAY AS FAST AS YOU CAN!!!! But print out ALL reports and make sure they paid tthe taxes they collected before you RUN because you will never get any assistance from them!!

Anonymous
map-marker Philadelphia, Pennsylvania

Billing

I will like to find out my balance so I will be able to use the system. I am not able to conduct the needs for my company
View full review
brandon p Hue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to talk to a live person no damn bots. No online chats. Real person on phone!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need my money deposited into my account. Zenefits won't send my money right. And it's not going to my bank. So I have to pick up a paper check and it costs me ten dollars to cash it Everytime. I need my *** money deposited into the account on file.
View full review
Loss:
$30
Cons:
  • Everything about this company is a con

Preferred solution: My money deposited into my account. And to talk to a live person on the phone

User's recommendation: Don't use this company

Hedwig Xqm
map-marker Costa Mesa, California

Can’t get somebody on the phone

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Calling to assist new customers of yours Would love if you could call me Garth 714-315-**** .,,..,.,, AAAAA
View full review
Tarra M Mtg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have been trying to cancel my services and not being able to cancel nor get a representative on the phone
View full review
Cons:
  • Not a good fit

Preferred solution: Cancel service

Lorilee Viz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

I can not submit my hours

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Can not submit my hours since last week and the issue is still unresolved. I called the number and I didn't get any help.
View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker The Bronx, New York

I couldn't pick out my w2 form in the app please I need help for that

Zenefits - I couldn't pick out my w2 form in the app please I need help for that
Zenefits - I couldn't pick out my w2 form in the app please I need help for that - Image 2
Hi my name is gora djitte my number is 646 525 ** ** sorry I couldnt access in the app so I need to help to pull out my w 2 form
View full review

User's recommendation: I will be happy if you help me about my 2 thank you to assist that mater

Alex k Rma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sarasota, Florida

1099 form

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Where is my 1099 tax form. I need to do my taxes and you guys have been ignoring me. For the 7th time when will I receive my 1099 form, ???
View full review
1 comment
Guest

All tax documents, 1099’s and w-2’s have to be mailed out by February First. You still have a ways to wait.

Anonymous
map-marker Concord, California

Reset password

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Could not reset password and unable to speak with a live person. Very poor service. Extremely Disappointed
View full review

User's recommendation: Do not use this company.

Anonymous
map-marker Miami, Florida

W-2 Form

I just want to know why I haven't received my W-2 form by mail yet ??? I really need it so I can do my taxes.
View full review
Anonymous
map-marker West Orange, New Jersey

I need paystubs

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I havent heard from Zenefit, there in no way to contact them. I need paystubs for my son school prove of residence and I cant contact them in anyway. Looks like they dont exist, they have no customer service, nothing.
View full review
Anonymous
map-marker Nacogdoches, Texas

Reset the two factors

I dont have the new number on file. And it wont let me sign in. So if yall can reset it I appreciate it
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article